Machiavelli
Language
Writes the appeal narratives and the patient replies you just watched.
The product
Three specialists — insurance, payments, patients — sharing one memory of your practice.
Arkos Insurance Agent
Every unworked denial is money you already earned. Most practices either burn front-desk hours chasing payers or hand a percentage to a billing service.
Codes and submits claims same-day with attachments.
Posts EOBs as they arrive.
Reads denials, writes appeals, resubmits.
Follows up until paid, and tells you why when a payer won’t move.
A queue of four claims working itself — two submitted, one paid, and one denial flipped to a drafted appeal — with no one touching it.
Arkos Payments
The money a practice earns arrives in pieces — EOB by EOB, balance by balance. Posting it, checking it, and chasing the rest is a full-time job nobody applied for.
Insurance payments posted to your ledger as EOBs arrive.
Every payment checked against your fee schedule; underpayments flagged and worked.
Patient balances collected with a text — card and ACH built in.
Everything reconciled back to your PMS, in plain English.
Illustration: the morning’s EOBs post themselves — $1,284.00 from Delta Dental and $236.00 from Cigna posted to the ledger, a $312 MetLife underpayment flagged with an appeal drafted, and a $96 patient balance collected by text.
Arkos Patient AI
Patients ask questions at 9pm on Instagram. Practices answer at 10am by phone. The gap is where new patients go elsewhere.
Answers on text, web chat, Instagram, Facebook, TikTok.
Books into real open chair time in your PMS.
Works recalls and waitlists.
Escalates to your team the moment it should.
Example conversation: a patient writes in at 9:02 PM on Instagram, picks a Thursday opening, and the booking, PMS entry, and intake forms are handled by the end of the thread.
9:02 PM, A TUESDAY
via InstagramPatient: Hi — do you take new patients? I think I chipped a molar.
Arkos: We do — Thursday at 2:10 PM or Friday at 9:40 AM are open. Which works better?
Patient: Thursday works.
How it works
STEP 01
Arkos plugs into the software you already run. No migration, no new tabs.
Connect means access through the PMS you already run — Arkos reads your schedule and your claims queue the way a new colleague would. Nothing migrates, nothing gets re-keyed, and setup is measured in days, not months.
STEP 02
Claims filed, denials appealed, patients answered — quietly, in the background.
While your team runs the day, Arkos works the queue behind it: coding and filing the day’s claims, reading EOBs and denials as they arrive, drafting appeals, answering patient messages, and booking open chair time.
STEP 03
Every action is logged in plain English. Nothing happens without a record.
The log reads like a colleague’s end-of-day report — one line per action, timestamped, in plain English. If you ever want to know what Arkos did and why, the answer is a sentence, not a dashboard.
ACTIVITY LOG
TODAY
UNDER THE HOOD
Language
Writes the appeal narratives and the patient replies you just watched.
Retrieval
Pulls the EOBs, attachments, and plan rules every chapter above depends on.
Orchestration
Sequences each step and keeps the plain-English log of all of it.
Claims filed the same day
Denials appealed automatically
Patients answered after hours
Works inside your current PMS
Setup measured in days
Flat monthly cost
Works with what you already run — Eaglesoft, Dentrix, Epic. No system change required.
Thirty minutes. We'll show you exactly what Arkos would do in your practice.