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The product

One colleague. The whole back office.

Three specialists — insurance, payments, patients — sharing one memory of your practice.

Arkos Insurance Agent

The claims department you don’t have to staff.

Every unworked denial is money you already earned. Most practices either burn front-desk hours chasing payers or hand a percentage to a billing service.

  1. Codes and submits claims same-day with attachments.

  2. Posts EOBs as they arrive.

  3. Reads denials, writes appeals, resubmits.

  4. Follows up until paid, and tells you why when a payer won’t move.

A queue of four claims working itself — two submitted, one paid, and one denial flipped to a drafted appeal — with no one touching it.

Common questions

Which payers?
The payers you already bill. We confirm your payer mix together before anything goes out.
What about attachments?
Claims go out with what the payer expects — x-rays, narratives. When something is missing from the chart, Arkos asks your team instead of filing an incomplete claim.
Can I review before submission?
Yes. You review its work for the first weeks — every claim, before it goes out — and Arkos earns autonomy as you sign off.

Arkos Payments

Every dollar, accounted for.

The money a practice earns arrives in pieces — EOB by EOB, balance by balance. Posting it, checking it, and chasing the rest is a full-time job nobody applied for.

  1. Insurance payments posted to your ledger as EOBs arrive.

  2. Every payment checked against your fee schedule; underpayments flagged and worked.

  3. Patient balances collected with a text — card and ACH built in.

  4. Everything reconciled back to your PMS, in plain English.

Illustration: the morning’s EOBs post themselves — $1,284.00 from Delta Dental and $236.00 from Cigna posted to the ledger, a $312 MetLife underpayment flagged with an appeal drafted, and a $96 patient balance collected by text.

Common questions

Do I need a new payment terminal?
No new hardware to buy — Arkos works with how patients already pay. We’ll show you in the demo.
Where does the money go?
Straight to your accounts, posted back to your PMS with a plain-English record.
What does Arkos charge per transaction?
A plain answer, in the demo — no games.

Arkos Patient AI

Every patient answered. Every chair filled.

Patients ask questions at 9pm on Instagram. Practices answer at 10am by phone. The gap is where new patients go elsewhere.

  1. Answers on text, web chat, Instagram, Facebook, TikTok.

  2. Books into real open chair time in your PMS.

  3. Works recalls and waitlists.

  4. Escalates to your team the moment it should.

Example conversation: a patient writes in at 9:02 PM on Instagram, picks a Thursday opening, and the booking, PMS entry, and intake forms are handled by the end of the thread.

9:02 PM, A TUESDAY

via Instagram

Patient: Hi — do you take new patients? I think I chipped a molar.

Arkos: We do — Thursday at 2:10 PM or Friday at 9:40 AM are open. Which works better?

Patient: Thursday works.

  • BOOKED — THU 2:10 PM
  • NEW PATIENT · POSTED TO YOUR PMS
  • INTAKE SENT

How it works

How Arkos works.

STEP 01

Connect your PMS.

Arkos plugs into the software you already run. No migration, no new tabs.

Connect means access through the PMS you already run — Arkos reads your schedule and your claims queue the way a new colleague would. Nothing migrates, nothing gets re-keyed, and setup is measured in days, not months.

STEP 02

Arkos goes to work.

Claims filed, denials appealed, patients answered — quietly, in the background.

While your team runs the day, Arkos works the queue behind it: coding and filing the day’s claims, reading EOBs and denials as they arrive, drafting appeals, answering patient messages, and booking open chair time.

STEP 03

Revenue posts while you practice.

Every action is logged in plain English. Nothing happens without a record.

The log reads like a colleague’s end-of-day report — one line per action, timestamped, in plain English. If you ever want to know what Arkos did and why, the answer is a sentence, not a dashboard.

ACTIVITY LOG

TODAY

  • 06:51Answered 9 patient messages overnight
  • 07:42Submitted 32 claims to Delta Dental
  • 08:15Posted 14 EOBs to Eaglesoft
  • 09:03Appealed a denial — recovered $1,840
  • 11:27Flagged an underpaid EOB — $312 variance
  • 12:40Filled a same-day cancellation from the waitlist

UNDER THE HOOD

Three systems behind the three jobs.

Machiavelli

Language

Writes the appeal narratives and the patient replies you just watched.

Galileo

Retrieval

Pulls the EOBs, attachments, and plan rules every chapter above depends on.

Vivaldi

Orchestration

Sequences each step and keeps the plain-English log of all of it.

The status quo is expensive.

  • Claims filed the same day

    Arkos
    Yes
    Manual
    No
    Legacy
    No
  • Denials appealed automatically

    Arkos
    Yes
    Manual
    No
    Legacy
    No
  • Patients answered after hours

    Arkos
    Yes
    Manual
    No
    Legacy
    partial
  • Works inside your current PMS

    Arkos
    Yes
    Manual
    Yes
    Legacy
    No
  • Setup measured in days

    Arkos
    Yes
    Manual
    Not applicable
    Legacy
    No(months)
  • Flat monthly cost

    Arkos
    Yes
    Manual
    staff hours
    Legacy
    $10k–$100k/yr

Works with what you already run — Eaglesoft, Dentrix, Epic. No system change required.

Get your front office back.

Thirty minutes. We'll show you exactly what Arkos would do in your practice.